Question 1

About W.E.H.

Accepted Answer

Wolfpack Elite Hoops is a faith-based youth development organization that uses basketball to develop athletes in spirit, mind, and body from their first dribble onward.MISSION: Our mission is to use the court to lead young athletes to Christ while equipping them to make their school teams.MOTTO: The Wolves Are Everywhere!PHILOSOPHY: Winning takes teamwork and greatness takes hard work, therefore, go hard or go home!DEN CODE: REPECT THE GAMEPRAY FOR IT - Stay connected to God.WANT IT - Desire fuels development.STUDY IT - Smart players are elite players.REP IT - Repetition builds muscle memory.TIME IT - Great players are developed over time.LOVE IT - have fun and give your best.PLAYER DNA - W.O.L.F.P.A.C.K.WORK HARD - Give maximum effort every time.OWNERSHIP - Take responsibility for your game.LEARNING MINDSET - Stay coachable and hungry.FOCUS - Lock in mentally and eliminate distractions.PHYSICAL - Push through fatigue and adversity.ATTITUDE - Bring positive energy and confidence.COMMUNICATION - Use your voice to lead and compete.KNOW CHRIST - Seek first the kingdom of God.While we strive for excellence on the basketball court, we believe our greatest victories happen in the lives of young people as they grow in their faith, integrity, leadership, discipline, and service to others.To learn more about Wolfpack Elite Hoops check out our ABOUT US page.

Question 2

About Registration

Accepted Answer

Registration is required before participation in any Wolfpack Elite Hoops activity.Submitting a registration does not guarantee placement on a development or competitive team. Team placement is determined through evaluations, tryouts, coach recommendations, roster availability, and organizational needs.Wolfpack Elite Hoops reserves the right to refuse or discontinue participation when doing so is in the best interest of the athlete, other participants, or the organization.

Question 3

About Membership

Accepted Answer

Monthly memberships reserve an athlete's place within our training program.BETA PackageTwo 55-minute weekly training sessions8 sessions per monthOne athlete make-up session per billing cycleALPHA PackageThree 55-minute weekly training sessions (including Saturday advanced session, when applicable)12 sessions per monthTwo athlete make-up sessions per billing cycleMemberships renew according to the selected billing schedule unless cancelled according to Wolfpack Elite Hoops procedures.Sessions DO NOT rollover and all unused sessions expire at the end of each monthly billing cycle.

Question 4

About Payment

Accepted Answer

Tuition, memberships, registration fees, practice fees, league fees, camps, clinics, uniforms, and other program costs are due according to the selected payment schedule.Training Programs:Monthly memberships are billed in advance.Payment secures an athlete's training spot.Fees are due on the designated billing date.Individual session payments are due 24 hours before session.Drop-ins must pay session cost before the athlete can participate in training session.Team Programs:League feesUniform feesTournament feesmust be paid by announced deadlines.Practice facility rental fees are due the last week of each month leading into the next practice month. If you are approved to pay weekly, payment is do 24 hours before practice.Failure to pay may result in suspension of participation until balances are resolved.

Question 5

About Late Payment

Accepted Answer

Accounts are considered late five (3) days after payment is due.If an account becomes past due:The account can be subject to late fees.The player may not participate in practices or gamesContinued non-payment may result in removal from the teamIf an account remains unpaid for an extended period, Wolfpack Elite Hoops reserves the right to remove the player and fill the roster spot without refund. Athletes may not participate while accounts are significantly past due unless payment arrangements have been approved by management.Returned or declined payments may incur processing fees.

Question 6

About Our NO-Refund Policy

Accepted Answer

Wolfpack Elite Hoops operates under a strict No Refund Policy.Our programs require us to reserve gym space, staffing, coaches, equipment, administrative resources, and athlete spots in advance.Because these resources are committed before participation, all payments are final.Refunds or partial refunds will not be issued for:Missed sessionsMissed practicesMissed gamesSchedule conflictsVacationsIllnessInjuriesWithdrawal from the programAny DissatisfactionsTeam placement decisionsFacility changesWeather-related interruptionsRemoval due to disciplinary actionUnused membershipsOnce a player accepts a roster spot and completes registration, the financial commitment is final.Exceptions:Refund requests due to..Season-ending injuryFamily relocationExtraordinary circumstances
may be reviewed on a case-by-case basis.Wolfpack Elite Hoops reserves the right to determine refund eligibility.Wolfpack Academy memberships can be upgraded, downgraded, paused, canceled, or restarted at any time. Members may manage their own accounts or request assistance directly from Wolfpack Elite Hoops. After cancellation, athletes may continue participating through the remainder of their current billing cycle.Please note that all Wolfpack Academy Packages are non-refundable. Team Packages have a minimum 2-3 month practice payment system. Early cancellation of team payment plans may result in automatic charges to fulfill the remaining balance owed.For financial questions or assistance, please contact us at finance@wolfpackelitehoops.com.

Question 7

About Make-Up Sessions

Accepted Answer

We understand that families occasionally experience unavoidable scheduling conflicts. However, because Wolfpack Elite Hoops does not own or control our training facility, gym availability is limited and we are unable to offer make-up sessions for athletes enrolled in monthly membership packages.Athletes who purchase a Drop-In Pass may receive a one-time make-up session credit if we are notified at least 24 hours before the scheduled training session. The make-up session must be used within two (2) weeks of the original session date. Any unused make-up credit will expire after the two-week period and cannot be extended, transferred, or redeemed for a refund. Make-up Sessions:Must occur within two weeks of purchased session date.Cannot roll over into future weeks or months beyond two weeks.Cannot be exchanged for refunds.Expires automatically after two weeks of purchase session date.Team Practices:Regular attendance is expected and athletes and notice must be communicated to coaches 24 hours in advance unless emergency. All High School athletes are required to communicate with the head coach themselves regarding their attendance. Practice absences will affect playing time and team status.

Question 8

About Sessions Cancelled by W.E.H.

Accepted Answer

If Wolfpack Elite Hoops cancels a training session because of coach availability, staff scheduling, facility conflicts, weather, or organizational circumstances, athletes will be offered an approved make-up session whenever reasonably possible.These make-up opportunities do not count towards the athlete's monthly make-up allowance.

Question 9

About Facility Availability

Accepted Answer

Wolfpack Elite Hoops partners with churches, schools, recreation facilities, and community organizations to provide training opportunities.Because we do not own our training facilities, schedules, locations, days, and times may occasionally change due to gym availability, maintenance, special events, scheduling conflicts, or circumstances beyond our control.Families will be notified as early as reasonably possible.Schedule adjustments do not qualify for refunds.

Question 10

About Emergency Closures

Accepted Answer

Safety always comes first.Training sessions may be cancelled or rescheduled due to:Severe weatherPower outagesUnsafe road conditionsFacility emergenciesGovernment ordersPublic health concernsOther unforeseen circumstancesWhenever possible, Wolfpack Elite Hoops will provide make-up opportunities.Inclement weather adjustments do not qualify for refunds.

Question 11

About Athlete Attendance

Accepted Answer

Consistent attendance is one of the greatest predictors of athlete development.Athletes are encouraged to attend every scheduled session.Parents and HS athletes should notify coaches whenever an athlete is going to be absent.Repeated absences may affect...Team chemistrySkill developmentLeadership opportunitiesTeam readinessPlaying opportunities

Question 12

Code of Conduct: Athlete Expectations

Accepted Answer

Every athlete represents the Pack.Athletes are expected to:Respect God, coaches, teammates, officials, opponents, parents, and facilities.Practice good sportsmanship.Arrive on time and be prepared.Give maximum effort.Adhere to the Den Code.Maintain a positive attitude and be grateful for the opportunity to be a part of the PACK.Accept coaching.Encourage teammates.Demonstrate integrity on and off the court.Refrain from bullying, fighting, profanity, smoking, drinking alcohol, or any other disruptive behavior.Wolfpack Elite Hoops reserves the right to suspend or dismiss athletes without refund, whose behavior is repeatedly inconsistent with these expectations.

Question 13

Code of Conduct: Parent Expectations

Accepted Answer

Parents are partners in our mission.Parents agree to:Support and respect all Wolfpack trainers, staff, coaches, and participants.Respect all game officials.Encourage all athletes, including your own positively.Demonstrate Christ-like sportsmanship.Avoid coaching from the sidelines.Address concerns privately and respectfully through established communication channels.Model integrity and self-control.Refrain from use of profanity at any Wolfpack gathering, event, game, or practice.Disruptive behavior, harassment, threatening language, or unsportsmanlike conduct may result in removal from practices, games, or future participation.

Question 14

Code of Conduct Policy: Staff & Volunteer Expectations

Accepted Answer

Wolfpack Workers will:Model Christ-like character.Provide a safe learning environment.Treat athletes fairly and respectfully.Prioritize development over personal agendas.Communicate professionally with athletes and families.Adhere to Wolfpack Culture and Policies.Failure to do so can cause individuals to be removed from working for Wolfpack Elite Hoops.

Question 15

About W.E.H. Communications

Accepted Answer

Wolfpack Elite Hoops communicates primarily through:Band AppEmailPhoneTextWebsiteSocial MediaFamilies are responsible for keeping contact information current and reviewing all organization communications regularly.Schedule changes, weather updates, and program announcements

Question 16

About Our Faith-Based Environment

Accepted Answer

Wolfpack Elite Hoops is unapologetically Christ-centered.While participation is open to all families of every background, our programs, leadership, culture, and teachings are guided by biblical principles and Christian values.Prayer, biblical teaching, devotionals, faith discussions, and Christian leadership principles may be incorporated into practices, meetings, camps, tournaments, and organizational events.We seek to develop athletes spiritually, mentally, physically, and socially while honoring Jesus Christ in all that we do.

Question 17

About Injury & Medical Responsibility

Accepted Answer

Participation in basketball and athletic training involves inherent risks. By registering, parents acknowledge and accept these risks.Parents agree to:Disclose relevant medical conditionsMaintain appropriate health insurance coverageProvide emergency contact informationIf a player is unable to participate for four (4) weeks or longer due to injury and provides a doctor’s note:Future payments may be pausedPayments already made are non-refundablePlayers may return once medically cleared.Wolfpack Elite Hoops reserves the right to remove an athlete from participation if staff believe continued participation may create an unsafe condition.All parents must agree that Wolfpack Elite Hoops or any facility used is not legally responsible for any injury taken place by any athlete during training, practices, games, or any events held or participated in by Wolfpack Elite Hoops.

Question 18

About Emergency Medical Authorization

Accepted Answer

In the event a parent or emergency contact cannot be reached, the parent authorizes Wolfpack Elite Hoops staff to obtain emergency medical treatment deemed necessary for the athlete.Parents accept responsibility for all medical expenses incurred.

Question 19

About Child Protection & Safety

Accepted Answer

Wolfpack Elite Hoops is committed to providing a safe environment for all athletes.Safety Standards:Background checks may be conducted on staff and volunteers working directly with athletes.No adult may be alone with an athlete in a private setting without parent permission.Whenever possible, a two-adult leadership standard will be maintained.Physical contact must always be appropriate, instructional, and non-threatening.Bullying, hazing, harassment, abuse, or inappropriate conduct will not be tolerated.Any suspected abuse or neglect will be reported in accordance with applicable laws.Parent Responsibility:Parents should promptly report any safety concerns to Wolfpack leadership.

Question 20

About Media Release

Accepted Answer

By registering for any Wolfpack Elite Hoops activity, parents grant permission for photographs, videos, livestreams, and other media featuring participants to be used for promotional, educational, and marketing purposes including:WebsiteSocial mediaPrint materialsAdvertisingProgram highlightsNo compensation will be provided for such use.

Question 21

About Our Privacy Policy

Accepted Answer

Effective Date: March 26th, 2026Wolfpack Elite Hoops (“WEH”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you interact with our programs, website, and services.1. Information We CollectWe may collect the following types of information:Personal InformationName (parent and athlete)Email addressPhone numberMailing addressPayment and billing informationPlayer details (age, grade, skill level)Automatically Collected InformationIP addressDevice type and browserPages visited and interactionsCookies and tracking data2. How We Use Your InformationWe use your information to:Register athletes for programs, teams, camps, and clinicsCommunicate important updates (schedule changes, events, etc.)Process paymentsImprove our services and websiteSend marketing and promotional communications (you may opt out anytime)3. SMS / Text Messaging PolicyBy providing your phone number and opting in, you consent to receive SMS/text messages from Wolfpack Elite Hoops.Message TypesMessages may include:Program updatesRegistration remindersSchedule changesPromotional offersMessage FrequencyMessage frequency may vary depending on your interaction with our programs.Message & Data RatesMessage and data rates may apply based on your mobile carrier plan.Opt-OutYou can opt out of receiving SMS messages at any time by replying:STOPAfter opting out, you will no longer receive text messages unless you re-subscribe.HelpFor help contact us at admin@wolfpackelitehoops.com4. Email CommunicationsYou may receive emails related to:Program participationAccount updatesMarketing and promotionsYou can unsubscribe anytime using the link in our emails.5. Sharing of InformationWe do not sell your personal information.We may share your information with trusted third parties, including:Payment processorsRegistration platforms (e.g., TrainersHub)Email/SMS providersWebsite analytics toolsThese partners are required to keep your information secure.6. Cookies and TrackingWe use cookies and similar technologies to:Improve user experienceAnalyze website trafficSupport marketing and advertisingYou can control cookies through your browser settings.7. Data SecurityWe implement reasonable safeguards to protect your personal information. However, no system is 100% secure.8. Children’s PrivacyOur services are intended for parents/guardians registering youth athletes. We do not knowingly collect personal information directly from children without parental consent.9. Your RightsYou may:Request access to your dataRequest correctionsRequest deletion of your informationTo do so, contact us at: admin@wolfpackelitehoops.com10. Changes to This PolicyWe may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.11. Contact UsIf you have questions, contact us at admin@wolfpackelitehoops.com

Question 22

About Electronic Payments

Accepted Answer

Families enrolling in a recurring membership authorize Wolfpack Elite Hoops and its payment processor to automatically charge the selected payment method according to the agreed billing schedule until cancelled.Parents are responsible for maintaining current payment information.

Question 23

About W.E.H. Scholarships

Accepted Answer

Full or partial scholarship assistance may be available through the Wolfpack Elite Scholarship Fund based on available funding.Scholarships are awarded at the sole discretion of Wolfpack Elite Hoops and may be modified or discontinued at any time.Receiving scholarship assistance does not exempt participants from organizational policies or expectations.

Question 24

About Grievance & Conflict Resolution

Accepted Answer

Wolfpack Elite Hoops desires to resolve concerns in a respectful and constructive manner.Resolution ProcessStep 1: Speak directly with the coach after a 24-hour cooling-off period.Step 2: If unresolved, a parent and player may schedule a meeting with the coachStep 3: If needed, a director may be included to resolve the issueStep 4: Leadership will review the matter and respond within a reasonable timeframe.Topics Not Subject to Appeal:Playing timeCoaching strategyTeam lineup decisionsPosition assignmentsDiscussions will not take place during games or practices. All communication must remain respectful and professional.All leadership decisions are final.

Question 25

About Disciplinary Action

Accepted Answer

Wolfpack Elite Hoops reserves the right to suspend or dismiss any athlete, parent, or participant whose conduct is determined to be detrimental to:Athlete safetyTeam cultureProgram reputationChristian values
No refund will be guaranteed following dismissal due to policy violations.

Question 26

About The Facility & Equipment

Accepted Answer

Participants are expected to:Respect facility rules.Care for equipment.Dispose of trash properly.Report any damaged equipment.Follow staff instructions.
Participants may be held financially responsible for intentional damage to facilities or equipment.

Question 27

About Non-Discrimination

Accepted Answer

Wolfpack Elite Hoops welcomes athletes from all backgrounds.Participation decisions are made without discrimination based on race, color, national origin, disability, or other legally protected characteristics.As a faith-based organization, Wolfpack Elite Hoops reserves the right to operate in accordance with its Christian mission, values, and beliefs.

Question 28

About Intellectual Property

Accepted Answer

The Wolfpack Elite Hoops name, logos, branding, slogans, curriculum, videos, training materials, graphics, photographs, music, and educational resources remain the property of Wolfpack Elite Hoops.These materials may not be reproduced, distributed, sold, or used commercially without written permission from Wolfpack Elite Hoops.

Question 29

About Limitation of Liability

Accepted Answer

To the fullest extent permitted by law, Wolfpack Elite Hoops, its directors, coaches, volunteers, staff, ministry partners, affiliates, and facility partners shall not be liable for injuries, property damage, theft, loss, or expenses arising from participation in organizational activities except where prohibited by law.

Question 30

About Governing Law

Accepted Answer

These Terms & Conditions shall be governed by the laws of the State of Texas.Any legal action arising from participation with Wolfpack Elite Hoops shall be brought in the appropriate courts located within the State of Texas unless otherwise required by applicable law.

Question 31

About T & C Updates

Accepted Answer

As Wolfpack Elite Hoops continues to grow, these Terms and Conditions may be updated to better serve athletes, families, coaches, and the organization.Updated Terms and Conditions become effective upon publication on the Wolfpack Elite Hoops website or through official organizational communication.Continued participation constitutes acceptance of the updated Terms and Conditions.

Question 32

About Parent Agreement

Accepted Answer

By registering an athlete, the parent or legal guardian acknowledges that they have carefully read these Terms & Conditions and voluntarily agree to abide by all Wolfpack Elite Hoops policies and procedures.Together, we commit to creating an environment where athletes pursue excellence, honor Christ, compete with integrity, serve others, and grow into leaders both on and off the court.

terms &
conditions

T & C's

About W.E.H.

About Registration

About Membership

About Payment

About Late Payment

About Our NO-Refund Policy

About Make-Up Sessions

About Sessions Cancelled by W.E.H.

About Facility Availability

About Emergency Closures

About Athlete Attendance

Code of Conduct: Athlete Expectations

Code of Conduct: Parent Expectations

Code of Conduct Policy: Staff & Volunteer Expectations

About W.E.H. Communications

About Our Faith-Based Environment

About Injury & Medical Responsibility

About Emergency Medical Authorization

About Child Protection & Safety

About Media Release

About Our Privacy Policy

About Electronic Payments

About W.E.H. Scholarships

About Grievance & Conflict Resolution

About Disciplinary Action

About The Facility & Equipment

About Non-Discrimination

About Intellectual Property

About Limitation of Liability

About Governing Law

About T & C Updates

About Parent Agreement

any
QUESTIONS?

terms & conditions

T & C's

About W.E.H.

About Registration

About Membership

About Payment

About Late Payment

About Our NO-Refund Policy

About Make-Up Sessions

About Sessions Cancelled by W.E.H.

About Facility Availability

About Emergency Closures

About Athlete Attendance

Code of Conduct: Athlete Expectations

Code of Conduct: Parent Expectations

Code of Conduct Policy: Staff & Volunteer Expectations

About W.E.H. Communications

About Our Faith-Based Environment

About Injury & Medical Responsibility

About Emergency Medical Authorization

About Child Protection & Safety

About Media Release

About Our Privacy Policy

About Electronic Payments

About W.E.H. Scholarships

About Grievance & Conflict Resolution

About Disciplinary Action

About The Facility & Equipment

About Non-Discrimination

About Intellectual Property

About Limitation of Liability

About Governing Law

About T & C Updates

About Parent Agreement

any QUESTIONS?

terms &
conditions

any
QUESTIONS?